Cancellation of booking must be made by phone or online no later than 48 hours before the start of the treatment.
If you cancel too late, 50% of the treatment price will be charged. (Can only be done by phone)
In case of no-show, the full price of the treatment will be charged.
If you have a voucher card registered, a voucher will be deducted instead.

If you do not pay for late cancellation or no-show, you will be blocked in our booking system and cannot book future appointments.

At TAKE A BREAK Spa, we want you and our other customers to get a well-deserved break from an eventful day.

As we want to create a calm and relaxing environment around our customers, too much commotion, crying and fussing can risk being sent home without the treatment being completed – and paying for the booked time. Therefore, for the sake of yourself, the therapists and the remaining customers (… who may have left their children at home to get some child-free mommy-time), we recommend that you do not bring children to your treatment.

BUT you are welcome to bring your baby to BABY DAYS at TAKE A BREAK Spa, which is held on the first Wednesday of every month from opening until 12:00! Read more about BABY DAYS →

All times shown on our website, price list and online booking are indicative. This is just to give the customer an idea of how much time to set aside. In addition, it is mentioned that the customer has no ‘claim’ to this time, unless otherwise agreed with the therapist.

TAKE A BREAK Spa offers a 15% discount on all treatments every weekday from 09:00-15:00 (i.e. the treatment must be completed before 15:00) Student discount is given upon presentation of an active student ID.

PLEASE NOTE! Cannot be combined with other offers and promotions and not valid on holidays and weekends!

TAKE A BREAK Spa offers a 15% discount on all treatments on all weekdays from 09:00-15:00 (i.e. the treatment must be completed before 15:00) Pensioner discount for + 65 years

PLEASE NOTE! Cannot be combined with other offers and promotions and not valid on holidays and weekends!

All offers and discounts cannot be combined

When paying with your consumer association card, 10% of the total amount is earned in bonus points via the consumer association.

ATTENTION! Payment with the consumer association cannot be combined with the loyalty club or additional discounts.

Read more about the agreement on the Consumers’ Association website.

All children under the age of 15 who want a treatment must bring a parent to the treatment.

Please note we do not perform Shellac or Gel Gel Gel on children under 13 years old

Athlete’s foot, athlete’s foot and nail fungus are all highly contagious conditions. We don’t want to risk cross-contamination to our practitioners or remaining customers. Therefore, you will be sent home and allowed to pay for the booking – but without receiving the treatment.

Read here about our processing of personal data we collect about you

1. We are the data controller – how do you contact us?

TAKE A BREAK SPA is the data controller for the processing of the personal data we have received about you. You can find our contact details below.

Wi Care ApS
Forhåbningsholms Allé 3

1904 Frederiksberg

CVR no.: 40382208

Phone: 31340783

Email: info@takeabreakspa.dk

2. The purposes and legal basis for processing your personal data

We process your personal data for the following purposes:

We register information about you in order to perform our wellness treatments/hair treatments/treatments

The legal basis for our processing of your personal data follows from:

Article 6(1)(b) and (f) of the General Data Protection Regulation. In some cases, we also process data after obtaining your consent. You will have been informed of this separately when we have obtained your consent.

Legitimate interests pursued with the processing

As mentioned above, our processing of your personal data is ((partly)) based on the balancing of interests rule in Article 6(1)(f) of the General Data Protection Regulation. The legitimate interests that justify the processing are to be able to offer efficient organization of our tasks for you, including management of appointments and time bookings, registration of completed treatments in order to determine treatment courses.

3. Categories of personal data

We process the following categories of personal data about you:

Common categories of personal data:

Name, address, e-mail address if applicable, telephone number, social security number, gender, time of treatments and completed treatments

Special categories of personal data (“sensitive personal data”):

Health information in the form of medical records with records of your treatment courses.

4. Recipients or categories of recipients

We disclose or transfer your personal data to the following recipients:

advisors and data processors

5. Transfers to recipients in third countries, including international organizations

We will not transfer your personal data to recipients outside the EU and EEA.

6. Storage of your personal data

At present, we cannot say how long we will store your personal data. However, we can inform you that we will emphasize how long we need the information, partly in relation to ongoing treatment processes and partly in relation to legal requirements, when determining how long your information will be stored.

7. The right to withdraw consent

We may process certain personal data based on separate consent from you. You have the right to withdraw your consent at any time. You can do this by contacting us at the contact details stated above in section 1.

If you choose to withdraw your consent, it will not affect the lawfulness of our processing of your personal data on the basis of your previously given consent and up to the time of withdrawal. Therefore, if you withdraw your consent, it will only take effect from that time. It also does not affect the processing of personal data that, cf. section 2 above, is processed on a basis other than consent.

8. Your rights

You have a number of rights under the General Data Protection Regulation in relation to our processing of information about you.

If you want to exercise your rights, please contact us.

Right to see information (right of access)

You have the right to access the data we process about you as well as a number of additional information.

Right to rectification (correction)

You have the right to have incorrect information about yourself corrected.

Right to erasure

In special cases, you have the right to have data about you deleted prior to the time of our general general deletion.

Right to restriction of processing

In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to have the processing restricted, we may in future only process the data – except for storage – with your consent, or for the establishment, exercise or defense of legal claims, or to protect a person or important public interests.

Right to object

In certain cases, you have the right to object to our or lawful processing of your personal data. You can also object to the processing of your data for direct marketing purposes.

Right to transmit data (data portability)

In certain cases, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have this personal data transferred from one controller to another without hindrance.

You can read more about your rights in the Danish Data Protection Agency’s guide on data subjects’ rights, which you can find at www.datatilsynet.dk.

9. Complaints to the Danish Data Protection Agency

You have the right to file a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data. You can find the Danish Data Protection Agency’s contact details at www.datatilsynet.dk.